Cloud-Based Claims Management System

The agency requires a modern, feature-rich, cloud-based claims management system to replace its current complex, legacy claims processing environment. The agency seeks a vendor to provide and implement this solution to support its workers' compensation operations, enhance operational efficiency, improve customer service, and ensure compliance. The agency establishes a five-year contract period for this opportunity. The agency restricts eligibility to United States organizations only. The vendor will perform all work offsite. The agency accepts digital response submissions via email or online. The agency requests proposals to establish the budget and does not provide specific evaluation criteria or key dates in the source text.