HR Grievance Tracking System Refresh Project Services

The buyer requires a vendor to provide project services for an HR grievance tracking system refresh. The vendor must design, develop, test, and deploy a software solution that manages public employee grievances and complaints across multiple review levels. Requested scope includes developing system architecture, designing data models, creating UI/UX prototypes, and building a management module with multi-level workflow capabilities. Additional duties include configuring custom data fields, implementing access controls and security, setting up attachment handling, and developing a configurable reporting engine with dashboards, search tools, and export features. The contract covers a one-year period. Only USA organizations may participate, and the vendor will perform all work offsite. The buyer accepts digital submissions via email or online portal. The buyer seeks proposals to establish the budget and provides no specific key dates or evaluation criteria in the source text.