Personal Emergency Response System

The government authority in Watertown, NY requires a contractor to provide, install, and monitor personal emergency response systems (PERS) for clients. The contractor must supply emergency response communicator and activator devices, which remain the contractor's sole property and may be new or reconditioned. The contractor must install these devices in residences with suitable electric and functioning telephone or cellular service, linking them to a central emergency response center. Additionally, the buyer requires the contractor to provide 24/7 monitoring and response services. Work performance will occur onsite or offsite over a three-year contract period. The buyer accepts proposals from USA organizations only. Vendors may submit responses digitally via email or online, or physically via courier or post. The buyer seeks proposal pricing to determine the budget. Bidders must submit all questions no later than September 20, 2026.