Medicaid Enrollment Broker Services

The government authority in Lincoln, NE requires a vendor to provide, implement, and perform Medicaid enrollment broker services for a five-year contract period. The buyer needs an enrollment process that delivers unbiased choice counseling and member materials, supporting enrollees through a range of options from choice counseling to a self-service web-based approach. The vendor must supplement this process with email, fax, and interactive voice response systems, while operating call centers with modern telephonic infrastructure and trained staff. The scope includes public inpatient, outpatient, emergency, community mental health, and substance use disorder services, alongside preventive and community health programs. Furthermore, the scope covers physical health, behavioral health, dental, and pharmacy managed care delivered through risk comprehensive, fully capitated contracts. Eligible bidders must be USA organizations, and the vendor will perform the work offsite. The buyer accepts digital submission via email or online and is looking for proposal budgets. Bidders must submit all questions no later than September 16, 2026.