Fire and Rescue Services Records Management System (RMS) Implementation Services

The buyer requires a vendor to provide fire and rescue services records management system (RMS) implementation services. The requested scope includes supporting records lifecycle management, regulatory documentation, and fire-service-specific workflows. Specifically, the system must handle incident reporting and data validation, occupancy and permit management, fire prevention and inspections, investigations, reporting and analytics, GIS-linked premise visualization, and auditability capabilities. The buyer also expects the vendor to improve the accuracy, consistency, and completeness of incident records. The buyer limits eligibility exclusively to onshore Canadian organizations. Vendors must complete work offsite and must register on the issuing authority's website to download the unwatermarked RFP. The buyer seeks proposals to establish the budget. Vendors must submit all questions no later than September 24, 2026.