Cisco Unified Communications and Hypervisor Upgrade Service

The government authority in O’Fallon, MO needs a Cisco Specialized Partner to upgrade its core unified communications infrastructure and underlying hosting environment. The buyer requires the selected vendor to plan, design, implement, and operationally test the upgraded systems. Specifically, the scope involves conducting a comprehensive discovery of the current environment, dial plans, and hardware compatibility, alongside providing a detailed Upgrade Architecture Plan and Risk Mitigation Strategy. The vendor must upgrade two Cisco Unified Communications Manager cluster servers, two Cisco Unity Connection voicemail and messaging servers, and two Cisco Emergency Responder call routing servers, following a deployment schedule that minimizes disruption to school operations. Eligibility limits participation to onshore USA organizations, and the vendor will perform the work offsite. Bidders may submit responses digitally via email or online, and the buyer is looking for proposals regarding the budget. Vendors must submit all questions no later than September 16, 2026.