Information Technology (IT) Managed services

The government authority in Biloxi, MS, requires an onshore USA vendor to provide offsite information technology managed services for a two-year contract period. The selected vendor must deliver proactive and reactive technical support, management, and perpetual monitoring of all covered systems. Scope requirements include developing and executing a transition plan from the current provider, managing all server and workstation operating systems, workgroup and remote access, firewall and VPN platforms, backup and business continuity, security services, email and domain infrastructure, and Microsoft 365 tenant management. Vendors must also provide cloud-based email security per mailbox featuring anti-spam, antivirus, anti-phishing, and policy application. The buyer seeks proposal pricing to establish the budget. Vendors may submit responses digitally via email or online. The buyer will hold a pre-bid meeting on September 9, 2026, and requires all questions by September 16, 2026.