Paratransit Overflow Services

The government authority located in Missouri needs a vendor to provide paratransit overflow services. The buyer requires a narrative detailing the vendor's understanding of Call-A-Ride operations, proposed service approach, dispatch capabilities, implementation timeline, risk mitigation strategies, and methods to scale service during peak demand or disruptions. Vendors must submit an operations, fleet, and staffing plan that details fleet composition, committed and maximum vehicle and driver capacity, wheelchair accessibility, maintenance programs, on-time performance procedures, and contingency plans for service interruptions. The buyer specifies an onshore (USA only) eligibility requirement and mandates onsite work performance. The contract period spans one year. The budget section indicates that the buyer is looking for a proposal. Bidders must submit all questions no later than September 16, 2026.