Video Surveillance Systems Preventative Maintenance and Minor Repair Services

The government authority in Santa Clara, CA needs a vendor to provide video surveillance systems preventative maintenance and minor repair services for one 24/7/365 juvenile correctional facility. The requested scope utilizes five NVR servers and various surveillance camera models. The contractor must analyze environment and alarm logs to report on triggered alarms and critical errors with suggested remediations. Maintenance tasks require replacing power over ethernet injectors, splitters, and camera covers, alongside removing and replacing malfunctioning system components as needed. The contractor must remain available on-call 24/7, respond to emergency calls within one hour, and arrive onsite within two hours for emergency repairs. The vendor must perform work offsite at its office premises. Only onshore USA organizations are eligible for this opportunity. The buyer seeks proposal submissions to determine the budget. Key dates include a pre-bid meeting on September 15, 2026, and a deadline to submit all questions by September 16, 2026.