Belgium - Enterprise Business Automation Platform

The buyer seeks an enterprise business automation platform to enable authorized users to configure workflows through a graphical user interface without software development knowledge. The requested scope includes managing multiple workflow steps, transitions, decision points, and automated workflows for review, approval, decision-making, and routing across single and multiple levels. The solution must track workflow versions, activate new versions without losing historical data, and support business domains such as HR, workspace, IT, financial, facilities management, and security services. Additionally, the platform must provide robotic process automation capabilities and should support automated document processing alongside multiple form distribution methods. Eligibility restricts bidders to onshore vendors located in Belgium only, while work performance will be offsite. The contract period will last for one year. Bidders must submit proposals digitally via email or online, and the buyer is looking for proposal pricing as no specific budget is stated. All questions require submission no later than September 25, 2026.