Telecommunication Services

Westchester Medical Center Health Network requires a vendor to provide offsite telecommunication services for a one-year contract period across its network in Valhalla, NY. The requested scope entails a fully managed Unified Communications as a Service solution. This scope includes hard and soft telephones, voice mail, call recording, call accounting or reporting, e911 capabilities, collaboration tools, fax/efax capabilities, and a fully functional native mobile client for iOS and Android. The vendor must supply end-user, administrative, conference, public space, treatment space, and patient room phones. To be eligible, the vendor must be an onshore USA organization. The buyer seeks proposal submissions digitally via email or online, and the buyer lists the budget as "Looking for Proposals." The RFP issue date is September 14, 2026. Bidders must submit all questions no later than September 21, 2026, and submit their final proposals by October 5, 2026. The text provides no evaluation details.