Mental Health Patient’s Rights Advocate Services

The government authority in Santa Rosa, CA, requires a US organization to provide independent mental health patient’s rights advocate services onsite to protect individuals receiving behavioral health services. The selected vendor must provide at least 40 combined staff hours per week of advocate coverage during regular business hours, Monday through Friday, excluding agency holidays. The requested scope includes conducting certification review hearings, investigating complaints, monitoring behavioral health facilities for compliance, delivering education and training, collaborating with stakeholders, submitting required reports, and recommending policy improvements. The buyer set the contract period for three years and is looking for proposals to determine the budget. A pre-bid conference takes place on October 1, 2026, and bidders must submit all questions no later than October 6, 2026.