Employee Assistance Program Service

The government authority in Redding, California requires a vendor to provide a comprehensive Employee Assistance Program (EAP) for County employees and their eligible family members. The selected vendor must deliver evaluation, assessment, and referral services, critical incident stress management, unlimited legal referrals, financial telephonic consultation, promotional materials, monthly e-newsletters, and quarterly utilization reports. The contractor must offer 24/7/365 toll-free phone access with live answering, multilingual support, mobile app, online portal, and emergency hotline counsellor access. Eligible individuals include all employees and dependents, regardless of location, while performance of the work takes place offsite. Only onshore, USA-based organizations are eligible to apply. Bidders may submit responses digitally via email or online, and the buyer is currently looking for proposals to determine the budget. Bidders must submit all questions no later than October 2, 2026.