What the buyer needs
AI summaryThe buyer requires emergency 911 call answering services. The contracted telephone answerer must receive incoming emergency calls, gather details from the caller, and transfer essential information to the appropriate emergency responder. The buyer mandates offsite work performance. The buyer restricts eligibility to onshore vendors that are United States organizations. The buyer requests proposal submissions for budget consideration, and vendors can submit their responses digitally through email or online. The provided source text does not specify key dates or evaluation criteria.
Scope of work
- Emergency 911 call answering services
- Relayed transfer method to receive calls, take caller information, and transfer essential information to proper emergency responders
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Experience providing E-911 answering services in Maine | Not specified |
| References from current communities and/or counties where services are provided | Not specified |
| Cost | Not specified |
Minimum qualifications
- Must be a qualified Public Safety Answering Point (PSAP) as defined by the State of Maine Emergency Services Communication Bureau
- Existing PSAP capable of providing a relayed transfer method
Documents to include with your response
- Original proposal signed by an authorized representative
- Cost Proposal / Bid Specifications Proposal form
How to submit
- Method
- Sealed hard copy
- Instructions
- Submit an original signed copy along with the Cost Proposal in a sealed package labeled Public Safety Answering Point (PSAP) Services – DO NOT OPEN to Justin Tibbetts, County Administrator. Facsimile or email submissions are not acceptable.