Outreach Safety Response Team Program Services

The buyer needs qualified US organizations to establish and operate an Outreach Safety Response Team Program for its regional light rail transit system, streetcar corridor, park-and-ride facilities, and adjacent properties. The selected vendor must provide proactive, trauma-informed, community-based outreach and behavioral health response services to assist transit users experiencing homelessness, behavioral health challenges, substance use disorders, social instability, or non-violent crises. This program aims to improve transit safety, reduce non-emergency law enforcement calls, support individuals in crisis, and enhance rider confidence through visible outreach. Only onshore US organizations are eligible to apply, and performance of the work will be onsite. Interested applicants must submit their proposals digitally via email or online for a five-year contract term. The buyer will hold a pre-bid meeting on October 20, 2026, and applicants must submit all questions by October 27, 2026. The buyer is currently looking for proposals to determine the budget.