Utility Organizational Readiness, Billing and Data Integrity, Water and Sewer Rate Study and System Development Fee Study Services

The City of Lexington, North Carolina, seeks proposals from qualified consulting firms or multidisciplinary teams for Project ALIGN to perform a utility organizational readiness assessment and financial strategy study. The selected consultant will evaluate operations, perform end-to-end process mapping, develop policies, assess centralized billing and data integrity, review sanitation billing, and execute a comprehensive water and sewer rate study, a system development fee study, and stormwater financial analyses. Additional tasks include developing an editable, Excel-based electronic rate model, providing implementation support, and training City staff. Only USA-based organizations are eligible to apply, and performance will occur offsite. Proposals must be submitted electronically through the City's cloud link by November 2, 2026, at 4:00 PM, with written questions due by October 26, 2026, at 5:00 PM. Submissions must not exceed 20 single-sided pages (excluding resumes, work samples, and required forms) and must contain firm qualifications, at least three relevant municipal utility references from the past five years, assigned personnel profiles, a detailed project schedule, work samples, and a fee proposal. Anticipated project commencement is November 2026.