Vital Records Processing Services

The buyer in Montgomery, Alabama requires a vendor to provide comprehensive offsite vital records processing services through telephone, internet, fax, in-person kiosks, and mail channels. The selected supplier must deliver call center support in at least English and Spanish, deploy an ADA-compliant and web-based remote ordering system, host a funeral home portal, and supply a self-service kiosk system for in-person customers. Only USA-based organizations are eligible to submit proposals for this opportunity. Interested applicants must submit their responses digitally via email or online, and all questions must be submitted no later than October 28, 2026. The contract term will last for a period of two years, and the buyer is currently seeking budget proposals.