Fulfillment and Visitor Assistance Services
- Client
- Utah
- RFP Number
- MRB-58020
- Posted
- 10/16/2026
- Category
- Marketing and Branding
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe government authority located in Utah requires a vendor to provide fulfillment and visitor assistance services to support its tourism program offsite. The selected contractor must handle digital and print visitor touchpoints, process travel guide requests, store publications, fulfill individual and bulk distribution orders, manage trade show materials domestically and internationally, and oversee the postage account and freight claims. Only onshore United States organizations are eligible to bid for this opportunity. Interested applicants must submit all questions no later than October 29, 2026. The buyer is currently seeking proposals to determine the budget, but the text does not disclose evaluation criteria, application submission methods, deadline dates, or contract terms.
Key solicitation details
AI-extracted from 2-Vendor Prerequisites - RFP Agency.pdf. Confirm against the original documents before bidding.
The buyer is seeking fulfillment and visitor assistance services to support its tourism publications and programs. Services include full fulfillment, travel guide software hosting, publication storage, trade show material shipping, and postage management. Onshore US organizations are eligible to bid.
- Issued by
- State of Utah Division of Purchasing
- Questions due
- October 29, 2026
- How to submit
- Electronic via U3P
- Submission details
- Vendors must allow sufficient time to complete online forms and upload documentation on U3P before the closing time. Cost response must be submitted separately from the technical response.
- Place of performance
- Offsite
- Funding
- UCA 63G-6a
How proposals are evaluated
| Technical Response Evaluation | |
| Cost Response Evaluation | 100% of cost points to lowest total cost using formula Cost Points x (Lowest Proposed Price/Proposed Price) |
Scope of work
- Serve as an extension of the agency team for visitor experience touchpoints
- Provide complete fulfillment and distribution services for tourism publications
- Maintain and host software for processing travel guide requests
- Store agency publications for ongoing inquiries
- Manage trade show information picking, packing, shipping, and tracking
- Provide general management of agency postage account and resolve freight claims
Minimum qualifications
- Certify not currently engaged in an economic boycott or a boycott of the State of Israel
- Certify not providing a forced labor product or technology from a restricted foreign entity
- Submit proof of compliance with FedRAMP or GovRAMP if providing technology processing state data
- Be an onshore US organization
Documents to include with the bid
- Point-by-point response addressing technical requirements
- Cost response (submitted separately)
- Claim of Business Confidentiality form (if requesting record protection)
- Redacted copy of response (if submitting protected information)
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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