Computer-Aided Dispatch (CAD) Software

The buyer requires a vendor to replace its computer-aided dispatch (CAD) system with a contemporary, offsite solution. The requested scope is a single, integrated application and database managed through one system window. Features must include computer-aided dispatch, integrated standard operating procedures, analytics and statistics, address alerts, agency paging, agency-wide memo management, customizable fields, mobile CAD, system status management, and automatic vehicle locator capabilities. The software must display dashboard web links, support unlimited concurrent users, meet FBI dual-factor authentication standards, include server hardware and backup systems, provide maintenance updates, and cross-reference records. Only onshore United States organizations are eligible to bid on this opportunity. Vendors can submit proposals digitally through email or online, though specific evaluation criteria, contract terms, and budget figures are not provided. All questions regarding this solicitation must be submitted no later than October 23, 2026.