Existing Telephone and New Recording System Upgrade Service

The government authority located in Wampsville, NY requires a vendor to provide upgrade services for its existing telephone and new recording system to enhance its emergency communications and public safety dispatch operations. The requested scope includes providing 96 channels of analog recording capability, 40 IP channels, dual hot-swappable 4TB minimum storage drives, a backup DVD archive drive, dual hot-swappable power supplies, and AI-powered transcription capabilities. Eligibility is restricted to onshore USA entities, and the vendor must perform the work onsite. The contract term is for one year, and the buyer is currently looking for proposals to determine the budget.