Recurring Managed IT and Cybersecurity Services for the City of Powder Springs

The City of Powder Springs is soliciting sealed proposals from qualified USA-based IT firms to provide recurring monthly managed IT and cybersecurity services. The selected provider will oversee the city's IT network, manage help desk operations, support Microsoft 365, provide hardware and firewall management, offer AI advisory services, and deliver 24x7 security monitoring to meet Cybersecurity Liability Insurance standards. Work performance will be offsite with remote and onsite support as needed. Only USA organizations with experience supporting municipal or government entities are eligible to bid. Awarded vendors must provide proof of required liability insurance, FAR compliance, EIN/FEI, and positive eligibility upon request. Proposals will be evaluated on technical capability (30%), cybersecurity strength (20%), cost-effectiveness (20%), company overview/experience (15%), and references/past performance (15%). Vendors must submit one original, three physical copies, and an electronic copy of their proposal to Candyce James, City Clerk, by November 13, 2026, at 4:00 PM EST. Questions must be emailed by October 30, 2026, at 12:00 PM EST. Proposed costs must remain firm for at least one year.