South Africa Road Accident Fund Oracle Database Licenses, Maintenance, and Support Services

The Road Accident Fund (RAF) seeks a service provider to supply Oracle database licenses, maintenance, and technical support services for a three-year contract term. The selected vendor must provide second-line to fourth-line technical support across all environments, handle database customizations, manage monthly reporting for updates and patches, optimize database costs, and support potential cloud and database migrations. Only South African organizations with an onshore presence or hybrid operating model and OEM accreditation via a Manufacturer's Authorization Form are eligible to bid. Bidders must also demonstrate a minimum of three years of relevant experience and provide two reference letters from projects completed in the last five years. Submissions must be delivered physically via courier or hand delivery to the RAF reception in Centurion by November 20, 2026, at 11:00 AM. A non-compulsory pre-bid briefing will occur on November 2, 2026, and all questions must be submitted by November 7, 2026. Proposals will be evaluated across mandatory criteria, a technical threshold requiring at least 60 out of 100 points, and a final price and specific goals assessment.