Administrative Services Organization and Centralized Web Application for Family Resource Centers

The buyer requires a vendor to provide administrative services organization support for Family Resource Centers in Massachusetts. The scope of work includes developing, hosting, maintaining, and managing content for a centralized web application, as well as providing a configurable CRMS web-based system for tracking, data collection, and reporting. Additionally, the vendor must create and execute a comprehensive communication strategy, including marketing, outreach, media relations, messaging, and branding. The contract work will be performed offsite. Only USA-based organizations are eligible to bid. Bidders must submit proposals digitally via email or online, along with an annual budget, budget narrative, organizational overview, key personnel resumes, project management approach, and screenshots of proposed solutions. All questions must be submitted no later than November 2, 2026. Proposals will be evaluated based on a Business Response (Pass/Fail), Programmatic Response (up to 150 points), and Supplier Diversity Program Commitment (up to 50 points), with a minimum threshold required to pass.