City of South San Francisco Staffing and Service Levels Study Services

The City of South San Francisco seeks proposals from qualified consultants to conduct a comprehensive staffing and service delivery study for all city departments. The project requires analyzing current and projected service needs over a 10-year period and developing recommendations for staff resource planning and financial sustainability. The scope is divided into two phases, focusing first on public safety departments and second on operational and administrative departments. Only USA organizations performing work offsite are eligible to apply. Applicants must submit a maximum 20-page proposal in electronic PDF format via email to Leah Lockhart or through OpenGov.com by November 23, 2026, at 5:00 PM PST. All written questions must be submitted by November 3, 2026. Submittals must include a transmittal letter, firm experience, staff resumes, three client references, a sample report, and a detailed fee proposal with hourly or flat-rate fees. Evaluation criteria encompass team qualifications, relevant experience, proposal completeness, and service cost.