Operator Services
- Client
- New York
- RFP Number
- EXTRA-74038
- Posted
- —
- Category
- Professional, Consulting, Administrative or Management Support Services
- Budget
- Looking for Proposal
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe government authority in New York requires operator services. The scope includes branding, marketing, and engagement to drive awareness and traffic, transparently communicating pricing and value. Operators will coordinate major announcements and develop branded merchandise. Performance reporting will cover workforce outcomes, product information for health and local sourcing, and customer satisfaction. Business, operations, and sourcing narratives will detail strategies for an excellent shopping experience, payment and membership platforms, and core basket implementation including pricing, stock, and demand management. Eligibility requires onshore (USA Only) personnel. Performance of the work will be onsite. The buyer is looking for proposals.
Key solicitation details
AI-extracted from EXTRA 74038 2026 08 04 08 33 40 9diMV Zw71Q yVg6t.pdf. Confirm against the original documents before bidding.
New York City Economic Development Corporation is issuing this request for proposals to seek proposals from qualified grocers or other qualified firms to serve as operators of one or more stores belonging to N.Y.C. Groceries. The program will open five publicly funded, privately operated grocery stores, one per borough in New York City, to offer a discounted Core Basket of groceries. Qualified respondents may submit proposals independently or in teams.
- Issued by
- New York City Economic Development Corporation
- Release Date
- Monday, July 27, 2026
- Deadline to RSVP for Information Session
- August 3, 2026 (5:00pm)
- Information Session Date
- Wednesday, August 5, 2026
- Deadline for First Q&A submission
- Friday, August 7, 2026 5:00 PM ET
- Deadline to RSVP for Site Tours
- Friday, August 7, 2026
- Deadline for Second Q&A submission
- September 11, 2026 (5:00pm)
- Submission Deadline
- Friday, October 16, 2026 (4:00pm)
- How to submit
- Electronic submission via web form or email
- Submission details
- Submitted digitally via email to [email protected] or through the online project portal. Components 1-5 are generally expected to be up to 20 pages.
- Set-aside
- M/WBE Participation Goals apply
- Place of performance
- Onsite at five store locations in New York City, NY (including 1658 Park Avenue, Manhattan, NY 10029 and 1215 Spofford Avenue, Unit 8, Bronx, NY 10474)
- Insurance and bonding
- Mentioned as subject to compliance standards set by local/state government and/or private insurance companies.
- Funding
- Publicly funded by NYCEDC and the City of New York
How proposals are evaluated
| Respondent Qualifications and Profile | |
| Proposal Quality and Alignment with Project Objectives | |
| Labor Narrative and Job Quality Standards | |
| Site Details and Operation Plans | |
| Wider Impact Narrative | |
| Affordability Payment Request / Financial Subsidy Amount |
Scope of work
- Manage store operations and consistently stock fast-paced, high-volume retail inventory across standard departments
- Source and sell a Core Basket of essential groceries targeting an average discount of 30% relative to retail prices
- Directly hire and manage store staffing while meeting NYCEDC job quality, wage, benefit, and workplace safety standards
- Implement cost-effective supply chains, large-volume wholesale purchasing agreements, and private label goods
- Implement citywide brand identity and conduct marketing, promotion, and transparent pricing communications
- Secure all necessary licenses, permits, and approvals required to operate retail grocery facilities
- Regularly submit performance reports covering pricing compliance, workforce outcomes, health metrics, and customer satisfaction
Minimum qualifications
- Substantive experience of successfully opening and managing grocery stores, including supply chain management, inventory oversight, and staffing
- Demonstrated experience opening grocery stores on quick timelines
- Experience reaching labor agreements with labor unions or maintaining labor peace
- Experience accepting SNAP and WIC benefits
- Experience sourcing goods through local or regional supply chains
- Experience offering private label goods
- Experience providing employee benefit plans that promote health and well-being
Documents to include with the bid
- Respondent Profile(s)
- Qualifications Narrative
- Business, Operations, & Sourcing Narratives
- Labor Narrative
- Site Details
- Wider Impact Narrative
- Affordability Payment Request / Narrative
- Affordability Payment Estimate Assumptions Table (Appendix E)
- Doing Business Data Forms (Appendix H)
- Statement of Agreement (Appendix K)
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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