Commercial-off-the Shelf (COTS) Event Management Software

The buyer requires a commercial-off-the-shelf event management software platform to support conference and event planning, registration, attendee engagement, event application functionality, abstract management, e-commerce, payment processing, reporting, and administrative control. The selected vendor must provide an enterprise event management license or equivalent platform featuring role-based user administration and cross-event reporting. Required capabilities include managing multiple events simultaneously, generating unique web links for event registration pages, distributing registration links via email, and providing an Attendee Hub or equivalent mobile/web application with engagement analytics, messaging, surveys, and speaker management tools. The vendor must also supply an e-commerce gateway and payment processing capability for event fees, detailing all associated gateway, merchant, transaction, chargeback, refund, reserve, and remittance costs. Eligible contractors must be onshore USA organizations, and all work performance will take place offsite. The buyer is currently looking for proposals to determine the budget, and the provided text details no evaluation criteria or key dates.