RFI for Eligibility Assistance Program Services

The Florida government authority seeks information regarding an Eligibility Assistance Program to provide information, referral, and navigation services for persons with disabilities seeking Medicaid eligibility and community-based services. The scope encompasses call centre operations, online access capabilities, communication methods, contact and case management platforms, data collection and analysis, and oversight reporting tools. Work performance will occur offsite. The buyer limits eligibility to USA organizations located onshore. The buyer requests proposals to establish the budget. Vendors must submit all questions no later than September 01, 2026.