Managed Information Technology and Cybersecurity Services

The government authority in Kearns, Utah, seeks a vendor to deliver reliable, proactive, and responsive managed IT and cybersecurity services. The requested scope includes conducting initial assessment and onboarding, managing transition plans, and maintaining documentation such as risk registers and network diagrams. The vendor must provide 24/7/365 critical incident intake, business-hours routine support, remote and onsite user support, and a ticketing system. Scope details also require 24/7/365 managed detection and response, endpoint detection, centralized security logging, vulnerability scanning, identity threat detection, dark-web monitoring, and email security. Additionally, the buyer requires tested backup, recovery, and executive-level technology advice using open, interoperable solutions. Eligibility restricts participation to onshore, United States organizations only. The vendor will perform work offsite for a one-year contract period. The buyer is looking for proposals regarding the budget. Bidders can submit responses digitally through email or online.