Enterprise Content Management and Implementation Software

The buyer seeks an enterprise content management (ECM) and implementation software solution to unify citywide records management, streamline public records requests management, improve document search, organize and catalog records, and support record retention policies with reduced manual intervention. The requested scope includes technology, AI governance, general functionality, records management and document storage, data governance, scanning, workflow, retention and compliance, records search, public records requests, and reporting. The buyer limits eligibility to USA organizations (Onshore) and requires offsite work performance. The contract period spans three years. The buyer requests proposals for the budget and requires vendors to submit all questions no later than September 9, 2026.