New Employee Assistance Program Services

The government authority in St. Paul, MN requires a vendor to provide new offsite Employee Assistance Program (EAP) services. The buyer needs confidential assistance for issues such as stress, trauma exposure, addiction, and grief. The scope includes a 24-hour confidential toll-free phone line staffed by professionals holding at least a master's degree in social work, counseling, marriage and family therapy, or psychology to provide direct intervention rather than simple call-center referrals. Additionally, the buyer requires after-hours, face-to-face emergency counseling for homicidal, suicidal, or actively psychotic episodes, alongside unlimited on-site critical incident stress debriefings within 24 hours of a crisis. Only USA-based organizations are eligible to submit proposals for this offsite work, which vendors must perform on their own premises. The buyer is currently seeking proposals for the budget and requires all questions to be submitted no later than September 10, 2026.