AI Admissions Texting Platform

The buyer seeks an onshore, US-based organization to provide a three-year, offsite, AI-driven admissions texting platform that supports admitted applicants 24/7. The requested scope requires the vendor to deliver proactive and applicant-initiated two-way SMS conversations, guide applicants through enrollment and financial steps, and explain human follow-up processes when staff assistance is needed. Additionally, the vendor must lead the setup, management, testing, and ongoing maintenance of the AI's institutional knowledge base using agency-supplied information. The platform must also prioritize staff interventions, identify student barriers such as housing or financial needs, and notify appropriate agency staff. The buyer requests proposals to determine the budget and accepts digital submissions via email or online.