Cloud-Based Background Investigation Management System

The buyer seeks a vendor to provide a cloud-based background investigation management system that digitizes forms, automates workflows, and centralizes applicant records. The solution must support an end-to-end workflow for public safety background investigations, including candidate questionnaires, document collection, reference checks, investigator findings, and recommendations. Furthermore, the system must enable secure email and SMS communications, maintain complete auditable records, provide customizable reporting, and integrate with third-party services. The software needs native or integrated capabilities to manage criminal history checks, driving record verifications, employment history, education credentials, and structured reference checks. Eligible bidders must perform the work onshore within the USA on an offsite basis. The buyer requests proposal pricing for a one-year contract period. Bidders may submit responses digitally through email or online. All questions regarding this opportunity require submission no later than September 10, 2026.