Researcher Consulting Services

The government authority located in Washington, DC, requires researcher consulting services to support its library collections and services group. The selected vendor must conduct research assessing researcher services across reading rooms and support a holistic approach to harmonize practices for onsite and online researcher experiences. Additional scope includes developing a measurement vision and strategy, integrating metrics into strategic planning, documenting progress, standardizing data collection, adopting shared tools, and removing data-sharing barriers. Vendors must perform researcher assessment, engagement, and analysis aligned with the group's strategic plan. The buyer accepts digital responses via email or online and requests proposal-based budgets. Only USA-based onshore organizations qualify for eligibility, and the vendor will perform all work offsite. Interested bidders must submit all questions no later than September 9, 2026.