IT Services

The government authority in South Dakota requires an onshore USA vendor to deliver reliable, responsive, and cost-effective IT services offsite. The selected provider will support the organization's technology environment, users, systems, and cybersecurity needs. Requested scope includes help desk and end-user technical support, computer setup, maintenance, and troubleshooting for approximately 20 employees. The buyer also needs network and server management, Microsoft 365 and cloud administration, software management, user access management, and asset lifecycle management. Additionally, the scope encompasses cybersecurity monitoring, endpoint protection, data backup, disaster recovery, technology planning, and emergency support. The successful vendor must learn specific applications, including QuickBooks, Laserfiche, ESRI GIS, and land management software. The buyer is looking for proposals to determine the budget. Bidders may submit responses digitally via email or online.