Customer Relationship Management (CRM) Licensing Solution

The buyer requires a Customer Relationship Management (CRM) and licensing solution that provides customers with an online self-service experience for licenses, permits, and registrations. The requested scope includes design, configuration, extension services, integration development, data migration, testing, implementation support, and payment processing integration with approved third-party services. The contractor must supply a Solution Architect, two Developers, and a Data Migration Specialist, all with demonstrated experience in Microsoft Dynamics 365 and related Microsoft technologies. Only United States organizations are eligible to bid, and the contractor will perform work offsite. Interested parties may submit responses digitally via email or online, and the buyer requests proposals to determine the budget. Bidders may attend a voluntary pre-proposal conference on September 9, 2026. The buyer requires all questions to arrive no later than September 14, 2026. The text does not detail the final proposal submission deadline or specific evaluation criteria.