Captioning Services

The buyer seeks a USA organization to provide offsite captioning services for a one-year contract period. The selected vendor must deliver human-generated transcripts, closed captioning, and searchable metadata with at least 99% accuracy within 48 hours of file transmission. The scope requires accepting various digital formats, supporting file transfers via programs such as DropBox or YouTube, and integrating with YouTube and social media sites. The vendor must provide live captioning, handle client edit requests, supply an editing process, offer downloadable and searchable transcripts, and generate on-demand annual usage reports. Required languages and hybrids include English, Spanish, French, German, ASL, and English paired with Spanish, German, or French. The buyer requests budget proposals. Evaluators will use an estimated 12,000 minutes per year to assess proposals, though the exact required minutes remain unknown. Bidders must submit all questions no later than September 8, 2026.