Electronic Shelf Label (ESL) Solution

The buyer requires a vendor partner to provide a complete Electronic Shelf Label (ESL) solution. The selected vendor must supply ESL devices, gateways, software, and updates, while delivering project management, implementation, configuration, ERP integration, testing, and change management services. The scope also includes administrator, supply chain, and end-user training, alongside ongoing maintenance, warranty information, quarterly business reviews, and 24x7 help desk support for critical issues. Vendors must outline their recommended deployment approach, timeline, resource requirements, project governance, testing methodology, and service-level commitments. Only USA-based organizations operating onshore may participate, and the selected vendor will perform the work offsite. The buyer seeks proposal-based budget submissions for a three-year contract period. Bidders must submit all questions by September 14, 2026, and can deliver responses digitally via email or online.