Premise Emergency Services Telephony System

The County requires a vendor to provide a premise emergency services telephony system to replace its legacy voice platform. The requested scope includes replacing a system that supports mission-critical emergency communications, internal coordination of first responder operations, and failover handling of Next Generation 911 (NG911) call routing. The solution must deliver high reliability, local survivability, copper-based PRI connectivity, and operational independence from cloud voice services or internet disruptions. The vendor must perform all work offsite at its own office premises. Eligibility is restricted exclusively to onshore, USA-only organizations. The buyer is looking for proposals regarding the budget and has not provided a specific figure. Key dates include a mandatory pre-proposal and site visit conference that had been due on September 1, 2026. Interested vendors must submit all questions no later than September 22, 2026.