RFI for 24x7x365 Security Operations Center Services

The government authority in British Columbia seeks information to understand supplier capabilities, solution options, implementation considerations, and indicative pricing models for security operations center services. The selected vendor must provide continuous 24x7x365 security operations center monitoring, triage, escalation, and incident coordination for higher education institutions. Supported log and telemetry sources include firewalls, VPN, DNS, DHCP, Active Directory/Entra ID, endpoint/EDR, email security, cloud platforms, SaaS, network devices, servers, vulnerability scanners, and identity providers. The buyer limits eligibility strictly to Canadian organizations. The contractor will perform all work offsite. Interested vendors must submit their responses digitally through email or online. The buyer requests proposals to establish the budget and provides no further evaluation criteria or key dates in the text.