Bad Debt Collection Services

The government authority located in St. Thomas, VI needs a USA-based contractor to provide offsite bad debt collection services to manage and recover outstanding uncollectible patient account balances. The buyer requires the contractor to accept electronic account placements across various balance ranges and aging levels. Requested collection activities include patient communications, skip tracing, credit bureau reporting if authorized, payment plan negotiations, dispute resolutions, and the identification of insurance rebill and financial assistance opportunities. Additionally, the contractor must screen accounts for charity eligibility, adhere to hospital policies, return qualifying accounts, and provide reporting, legal collection support if authorized, and secure payment processing. Only onshore USA organizations are eligible for this opportunity. The contractor will perform all work offsite at their own office premises. The buyer has not specified a set budget and is looking for proposals. The provided text contains no key-date or evaluation details.