Telecommunicator Simulation Platform, Items, and Related Services

The buyer seeks a vendor to provide, implement, and support a telecommunicator simulation platform, items, and related services to deliver realistic emergency communications training. The requested scope covers software and licensing, equipment and hardware, instructional resources, pre-designed scenarios, data tracking tools, and instructor manuals. It also includes vendor-provided installation, configuration, professional development, technical support, and ongoing maintenance. The system must support call-taking, computer-aided dispatch, telephone and radio communications, mapping capabilities, scenario customization, and performance reporting. The buyer requires the vendor to be an onshore, USA-only organization and mandates offsite work performance at the vendor's office premises. The buyer is looking for proposals regarding the budget, but sets no specific dollar amount. Vendors must submit all questions no later than September 30, 2026.