Transcription Services

The agency requires a contractor to provide accurate, professional transcription services for digital audio and video recordings collected during workplace investigations and witness interviews. The contractor must deliver electronically secured transcripts in searchable, printable Microsoft Word or PDF formats that allow copying and pasting. Delivery requires email and direct electronic file transfer methods. Bidders must quote rates based on cost per page and turnaround time, and the contractor bears all costs for fixing typographical errors. Bidders must be US organizations operating offsite. The buyer strictly prohibits any use of Artificial Intelligence (AI) or GenAI tools due to confidentiality. The contract spans a three-year period, and the agency is looking for proposals. Bidders must submit all questions no later than September 22, 2026.