Program Administration and Case Management Services

The government authority in Truro, MA requires a vendor to deliver program administration and case management services for a rental assistance program. The selected vendor must handle program administration, eligibility verification, financial management, reporting, and compliance. Scope requirements include developing or amending application forms, processing rolling applications, maintaining waitlists, and providing online or in-person application assistance, including disability accommodations. Additionally, the vendor must create accessible promotional materials, conduct monthly participant meetings, assist with housing and public benefit applications, offer financial counseling or referrals, and connect participants with community supportive services. Eligible vendors must operate onshore within the USA, and performance of the work requires onsite execution. Bidders may submit responses digitally through email or online platforms. The buyer is currently seeking proposals to determine the budget, and the provided text specifies no key dates or explicit evaluation criteria.