Family Medical Leave Administration Administrative Services

The buyer seeks a USA-based vendor to provide offsite family medical leave administration (FMLA) administrative services for active employees. The required scope includes handling initial claim intake through call center operations, managing eligibility protocols, and delivering notifications for ineligibility status. The buyer mandates that the vendor demonstrate expertise in FMLA administration as well as experience implementing and administering State Paid Family and Medical Leave (PFML) programs for local government and public-school entities. This PFML experience must encompass legislative and regulatory guidance, implementation planning, policy development, employee communications, training, system configuration, and ongoing compliance support. The vendor must monitor FMLA laws, update processes accordingly, and publish all FMLA legislation on its website for client review. Only onshore USA organizations qualify for this opportunity, and the vendor must perform all work offsite at its own office premises. The buyer is currently looking for proposals to establish the budget. Vendors must submit all questions no later than October 2, 2026.