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Employee Assistance Program Services

Madison, MississippiMississippi, USADue Friday, November 13, 2026
Client
Madison, Mississippi
RFP Number
EXTRA-77861
Posted
10/14/2026
Category
Professional, Consulting, Administrative or Management Support Services
Budget
Looking for Proposals
NAICS
—
Set-aside
—
Contact
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Description

AI Generated

The government authority in Madison, Mississippi seeks a USA-based vendor to provide employee assistance program services and a mobile tool for department employees and their immediate families. The selected vendor must deliver assessment, short-term solution-focused counseling, referrals, and critical incident stress management, alongside a 24/7 centralized toll-free telephone line, secure online portal, and mobile application. Work will be performed offsite at the vendor's premises using qualified, licensed behavioral health professionals for telephonic, virtual, and face-to-face support. Applicants must submit all questions no later than October 26, 2026, and submit proposals addressing the requested budget and scope.

Key solicitation details

AI-extracted from IFB- EMPLOYEE ASSISTANCE PROGRAM WITH MOBILE TOOL.pdf. Confirm against the original documents before bidding.

The Mississippi Department of Corrections is requesting bids for an Employee Assistance Program With Mobile Tool to assist roughly 2000 employees and their immediate families. Services include short-term counseling, consultations, education, confidential assessment, and referrals. Bids are open to qualified vendors that meet the minimum experience and licensing requirements.

Issued by
Mississippi Department of Corrections
IFB Reconsideration Deadline
October 14, 2026
Submission Deadline for Written Questions
October 26, 2026
Response to Questions (Anticipated)
October 30, 2026
Submission Deadline for Bids
November 13, 2026, 3 PM CST
Notice of Intent to Award Issued
November 20, 2026
Debrief Request Deadline
November 25, 2026, 5 PM CST
Intent to Award Reconsideration Deadline
November 25, 2026, 5 PM CST
How to submit
Hard copy or electronic submission to Victoria James, Chief Procurement Officer
Submission details
301 N Lamar St, Jackson, Mississippi 39201. Requires complete unredacted bid and a redacted public copy.
Contract term
One year base period with two (2) optional two-year renewals
Place of performance
Statewide in Mississippi / Vendor office premises
Insurance and bonding
Workers' compensation insurance; comprehensive general liability or professional liability insurance with minimum limits of $1,000,000.00 per occurrence; employee dishonesty or fidelity bond insurance with minimum limits of $1,000,000.00.
Funding
PPRB OPSCR Rules and Regulations

How proposals are evaluated

Lowest bid price from responsive and responsible Bidders

Scope of work

  • Assessment, short-term solution focused counseling, confidential counseling, and referral services
  • 24/7 centralized toll-free line and secure online portal available statewide
  • Manager consultation sessions to address workplace concerns
  • Stress management and resilience training and/or coaching sessions
  • Telephonic consultation services and TDD line or equivalent
  • Critical Incident Stress Management (CISM) and 24/7 telephone crisis intervention
  • Mobile application for iOS and Android and web-based portal
  • Monthly, quarterly, and annual utilization and usage reports

Minimum qualifications

  • Minimum of three (3) years of experience providing EAP services
  • Capability to provide statewide services to MDOC employees and immediate family members
  • Necessary license(s) required to perform services, with notarized copies provided within 24 hours of request
  • Employed professional counselors with a bachelor's degree, 3-4 years relevant experience, and recommended professional license
  • Employed licensed clinical staff qualified to provide Employee Assistance Program services
  • Registered to do business in the State of Mississippi
  • Maintain all required insurance

Documents to include with the bid

  • Appendix B - Cover Sheet & Quote Form
  • Appendix C - References
  • Appendix D - Certifications and Assurances
  • Appendix E - Acknowledgement of IFB Amendments
  • Appendix F - Submission of Public Copy of Bid
  • List of all professional counselors proposed to support MDOC
  • Redacted public copy of the bid

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

1 available fileDocuments checked

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