IT Management ServiceNow platform Upgrades and Enhancements Services

The buyer requires professional staff augmentation services to support, enhance, maintain, and optimize its IT Services ServiceNow enterprise platform. The selected vendor must handle day-to-day user incidents, manage system health, configure Discovery schedules, maintain CMDB health, and build complex Service Catalog items across various ServiceNow modules. Only onshore USA organizations are eligible to bid for this opportunity. Vendors must perform all work offsite and can submit their proposals digitally through email or online. The buyer is currently seeking proposals for the budget and has not provided a specific contract term, submission deadline, question deadline, or evaluation criteria.