Third Party Administration Services
- Client
- Maryland
- RFP Number
- EXTRA-78097
- Posted
- 10/16/2026
- Category
- Professional, Consulting, Administrative or Management Support Services
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe Maryland Department of Service and Civic Innovation (DSCI) seeks a qualified third-party administrator for an initial one-year contract term to manage the Maryland Member Assistance Fund. The selected contractor must provide a cloud-based, mobile-friendly application portal, perform eligibility reviews, administer and disburse pass-through hardship funds to members or vendors, maintain sub-funds, and ensure data security. Only onshore USA organizations are eligible to submit proposals for this offsite work. Bidders must submit proposals electronically through eMaryland Marketplace Advantage (eMMA) by November 6, 2026, at 4:00 PM ET. Questions are due by October 23, 2026, at 4:00 PM ET via email, and an optional virtual pre-proposal meeting will occur on October 21, 2026. Submissions must include key personnel details, a summary of relevant experience, two client references, an implementation timeline, specific required affidavits and agreements, and a detailed not-to-exceed price proposal. DSCI will evaluate proposals based on relevant experience, key personnel qualifications, proposed approach, and price to determine the best overall value to the State.
Key solicitation details
AI-extracted from FY27_DSCI_Member_Assistance_Fund_RFP_Final_.docx. Confirm against the original documents before bidding.
The Maryland Department of Service and Civic Innovation is issuing this Small Procurement RFP to obtain professional services from a qualified third-party administrator to operate and administer the Maryland Member Assistance Fund. The contract is a Small Procurement Category III engagement open to qualified vendors meeting minimum experience and registration requirements.
- Issued by
- Maryland Department of Service and Civic Innovation
- Issue Date
- October 15, 2026
- Pre-Proposal Meeting
- October 21, 2026, 3:30–4:00 PM ET
- Questions Due
- October 23, 2026, 4:00 PM ET
- Proposal Due Date
- November 6, 2026, 4:00 PM ET
- How to submit
- Electronic via eMaryland Marketplace Advantage (eMMA)
- Submission details
- Two-Part Submission consisting of Part I Technical Proposal (no pricing, 2 pages maximum) and Part II Price Proposal.
- Contract term
- One (1) year from the Notice to Proceed
- Estimated value
- Not to Exceed $100,000
- Place of performance
- Offsite / Maryland
- Funding
- Federal Funds Attachment (Attachment H), 2 CFR 200.322, COMAR 21.05.07, and COMAR 21.05.03
How proposals are evaluated
| Relevant Experience | |
| Qualifications of Key Personnel | |
| Understanding of the Scope of Work | |
| Proposed Approach |
Scope of work
- Operate and maintain an online application portal for member assistance
- Application intake and documentation review to verify eligibility
- Applicant communications regarding status and requests for information
- Fund administration and configuration of sub-funds for tracking
- Disbursement of approved assistance funds via electronic payment or check
- Maintain confidentiality, data security, and encryption standards
- Provide monthly activity reports, utilization metrics, and annual summary reports
- Provide applicant support services and program improvement recommendations
Minimum qualifications
- Minimum three (3) years of experience administering financial assistance or similar programs
- Demonstrated experience reviewing applications, determining eligibility, and administering financial assistance
- Experience managing confidential applicant information through secure processes and systems
- Experience providing direct customer service and applicant support
- Experience processing, administering, or disbursing financial assistance payments
- Registered and in good standing with Maryland State Department of Assessments and Taxation (SDAT)
- Active registration in federal System for Award Management (SAM.gov) with an active UEI
- Not suspended, debarred, or excluded from participation in federal awards
Documents to include with the bid
- Offeror Information
- Demonstration of Minimum Qualifications summary
- Resumes or professional biographies of Key Personnel
- At least two (2) professional references
- Technical Proposal (2 pages maximum)
- Price Proposal and Proposal Form
- Bid/Proposal Affidavit (Attachment A)
- Contract Affidavit (Attachment U)
- Federal Funds Attachment (Attachment H)
- Data Use Agreement (Attachment Y)
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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