employee benefits service

The government authority needs a vendor to provide employee benefits services for Life, Short-Term Disability (STD), Flexible Spending Account (FSA), Health Savings Account (HSA), and COBRA. The selected vendor must process claims, manage benefit payments according to plan designs, and offer customer service alongside a dedicated call and claim unit with toll-free telephone access. Eligibility is limited to onshore USA organizations, and the work can be performed onsite or offsite. Vendors must submit all questions by October 28, 2026, following a non-mandatory pre-proposal meeting on October 23, 2026. The contract period will span five years, and the authority is currently looking for proposal budgets.