RFI for CARE Plus and CARE On-Demand Mobility Services Network
- Client
- Greater Richmond Transit Company
- Solicitation No.
- 100226
- Posted
- 10/24/2026
- Category
- Professional, Consulting, Administrative or Management Support Services
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedGRTC is requesting expressions of interest and business approaches from qualified onshore US organizations to establish a CARE Plus and CARE On-Demand Mobility Services Network in Richmond, VA. The scope includes providing transportation services, technology platforms, customer support, trip management, accessibility services, and operational reporting. GRTC intends to award a fixed-price contract, potentially to multiple providers, and expects at least one contractor to comply with FTA drug and alcohol testing rules and maintain capacity to serve as a backstop provider. Interested parties must submit a one-page statement of relevant experience and suggested business approaches or concepts by November 10, 2026, at 3:00 p.m. Industry meeting requests are due November 12, 2026, with meetings taking place November 17–20, 2026. Final proposal submissions are due January 21, 2027, following a pre-proposal conference on January 5, 2027, with contract awards expected in April 2027.
Key solicitation details
AI-extracted from EOI-100226 complete final.pdf. Confirm against the original documents before bidding.
Greater Richmond Transit Company seeks expressions of interest from qualified transportation providers to establish a flexible, technology-enabled mobility network for CARE Plus and CARE On-Demand programs. The scope includes demand-response, same-day, scheduled, ambulatory, and wheelchair-accessible transportation services, technology platforms, reservation management, dispatch, and customer support. Eligible respondents include transportation network companies, mobility man…
- Issued by
- Greater Richmond Transit Company
- EOI posted on Beacon
- October 23, 2026
- EOI Responses Due
- November 10, 2026, 3:00 p.m. Local Time (Richmond, VA)
- Meeting Requests from Industry Due
- November 12, 2026, 3:00 pm
- Meetings with Industry
- November 17, 2026, through November 20, 2026
- How to submit
- Electronic via Beacon Bid
- Submission details
- Submit electronically through Beacon Bid no later than 3:00 p.m. on November 10, 2026. No paper, email, or fax submissions will be accepted.
- Place of performance
- Greater Richmond region, including City of Richmond, Henrico County, and Chesterfield County, Virginia
- Funding
- Federal Transit Administration (FTA) regulations including 49 CFR Part 655
Scope of work
- Demand-response, same-day, and scheduled transportation services
- Ambulatory and wheelchair-accessible transportation
- Reservation management via telephone, mobile application, and web
- Trip scheduling, dispatch, monitoring, and GPS tracking
- Technology platform to administer service, billing, and reporting
- Customer support and complaint management
- Driver background screening, safety, and accessibility training
- Monthly performance reporting and invoice preparation
Minimum qualifications
- Demonstrated transit management expertise and experience
- Possess required driver licenses, certifications, and background screenings
- Ability to provide wheelchair-accessible transportation and accommodate mobility devices
- At least one participating provider must comply with FTA drug and alcohol testing requirements in 49 CFR Part 655
Documents to include with the bid
- Name and location of firm
- Brief statement of firm expertise and experience
- List of all subcontractors or joint venture members
- Ideas and concepts regarding business approach, operations, and pricing models
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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