Capital Regional District Request for Proposals for ManageEngine Licenses and Support Services

The Capital Regional District is seeking proposals for ManageEngine ServiceDesk, Endpoint Central, and OpManager licenses to support its IT service management, endpoint management, and network monitoring solutions. The scope includes manufacturer-authorized maintenance and support, licensing documentation for renewal, and integration consulting for Microsoft 365, Microsoft Intune, and Microsoft Entra ID. Work will be performed offsite, and eligibility is limited to Canadian onshore organizations. Submissions must be delivered digitally via email to [email protected] by 2:00:00 PM Pacific Time on November 19, 2026. Applicants must submit their proposal as two separate files marked "Technical Proposal" and "Financial Proposal". Proposals will be evaluated based on vendor experience and capability, ManageEngine product expertise and support, proposed approach, value-added services, and total evaluated pricing.